First Family Healthcare Is Here For You
Frequently Asked Questions
Will I see the same doctor every visit?
When you have an appointment scheduled with your doctor, that is who you will see. If you need to schedule an appointment urgently and your doctor is not available, we may ask another doctor or a nurse practitioner if you would like to be seen. This situation often makes it possible for you to be seen sooner.
Can you refill my prescription?
Yes, we can have a prescription refilled for you. You must have your pharmacy fax us a refill request at 972-487-4060.
I need to cancel my appointment, what should I do?
Please call us at 972-276-6822 if you need to cancel your appointment. We do ask that you call at least 24 hours in advance so that we can give your appointment slot to someone else in need.